Shipping policy
WORLDWIDE SHIPPING
ATTENTION: Our workshop is located in Ukraine and delivery is is carried out from Kiev, UKRAINE.
No extra customs fees for US customers. All orders to the USA are shipped through US fulfillment center, so you won’t pay any additional import duties - we cover all new charges ourselves.
- Please note that we are a workshop and all products are made to order manually. Production terms are indicated in the product description.
- Average production time 2 - 5 weeks.
Shipping:
- Average delivery times 2 - 4 weeks.
- If the package have big dimensions or weight you may pay customs and import taxes. The amount of taxes depends on your country laws. We are not responsible for it.
- International shipping is unpredictable and delays happen at the customs. Once the package has left Ukraine, it becomes a subject to your local post office. We can not influence the movement of the parcel outside our country.
- If you need express delivery, please contact us.
All orders are shipped with delivery confirmation and a "tracking number." This discourages lost packages. If a package does become lost or stolen, we are not responsible. We recommend tracking the sending on the official website of your mail.
⚠️ Important Shipping Information for USA Orders